Privacy Policy — m 35 Keeps Your Data Protected

Your personal information is our most valued asset. m 35 never sells, shares, or uses your data without your permission. This policy sets everything out clearly and openly.

Updated: January 2026 SSL Encryption We Never Sell Your Data Fully in Bengali GDPR-Compliant
Data Protection Guarantee
Your Data Is Safe with m 35
No Sale of Data to Third Parties
256-Bit SSL Encryption Active
Right to Delete Your Data at Any Time
Transparent Cookie Policy

This Privacy Policy was last updated January 2026Updated on. By continuing to use m 35, you agree to this policy.

256-Bit SSL Encryption
0% Sale of Data
24 Hours Data Deletion Timeline
100% Transparency
Key Protection Matters

How m 35 Keeping Your Information Safe

A quick overview of the most important highlights of our Privacy Policy

Bank-Grade Encryption

M 35 protects all your data with 256-bit SSL encryption — the same technology used by major banks worldwide. Your password, payment details, and personal data are always encrypted.

256-bit SSL
Data Is Never Sold

M 35 never sells your personal data to third parties — not to advertisers, data brokers, or any other organization. That is our absolute commitment.

No Sale of Data
Your Data, Your Control

You can view, update, or delete your information at any time. With m 35, your data belongs to you — we only use it to serve you.

User Control
Minimal Data Collection

M 35 collects only what is strictly necessary — nothing more. We do not ask for unnecessary or irrelevant information. We believe in a minimal data approach.

Data Minimization
Secure Data Servers

All m 35 data is stored on secure, internationally compliant servers, protected by physical security measures, firewalls, and 24/7 monitoring.

Secure Servers
Spam-Free Communication

M 35 only sends messages that matter — transaction confirmations, security alerts, and promotions you have opted into. You can turn off notifications at any time.

Opt-Out Option
0

Introduction — Why This Policy

When you use the m 35 platform, we collect certain information about you. This Privacy Policy is our honest account of what data we collect, why we collect it, where it is stored, and what rights you have.

We know that many users in Bangladesh skip these policies because they're written in complicated language. m 35's policy is written in plain, straightforward English — because we want you to understand it and trust us.

This Privacy Policy is part of m 35's Terms & ConditionsRead both documents together for the full picture. If you have any questions, Help Center Contact us.

1

What Data We Collect

M 35 only collects the information needed to serve you properly. Data is gathered in three ways:

Data Type What's Included Why We Collect It
Identity Information Full name, date of birth, NID/passport KYC verification, legal compliance
Contact Information Mobile number, email address Account communications, security alerts
Financial Information Mobile banking number, transaction history Payment Processing, Fraud Prevention
Practical Information IP address, device type, browser Security, Platform Improvement
Betting Information Betting history, favourite games Service Personalisation, Responsible Gaming

M 35 never collects sensitive religious, ethnic, or political information — nor any medical data.

2

How We Use Your Data

M 35 uses collected data solely for specified purposes — never for personal gain or without your permission.

Account Management: For registration, login, KYC verification, and account security.
Payment Processing: To process deposits and withdrawals securely.
Service Improvement: Analyzed to make the platform more user-friendly and faster.
Security Monitoring: To detect fraud and unauthorized access.
Contact: To send transaction confirmations, security alerts, and support messages.
Responsible Gaming: To identify unusual betting patterns and provide timely support.
What We Never Do: Selling your data, passing it to advertisers, or sharing it without your consent.
3

When and With Whom We Share Your Data

M 35 does not share your data with third parties — however, there are a few limited exceptions that are necessary and lawful:

  • Payment Processor: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
  • KYC Service Provider: With certified identity verification partners.
  • Legal Obligations: Under a court order or a valid request from a government authority.
  • Fraud Prevention: Limited data shared with industry-standard anti-fraud agencies.

M 35 never shares your data with advertising companies, data brokers, or unrelated third parties. If anyone claims that m 35 has provided them with your information — that is fraud.

4

Data Retention & Expiry

How long your data is retained depends on the type of information and applicable legal requirements. m 35 does not hold data longer than necessary.

Data TypeRetention PeriodReason
Account InformationFor as long as your account remains activeService Delivery
KYC Documents5 years after account closureLegal Obligations
Transaction History7 YearsFinancial Regulations
Betting Records5 YearsRegulatory Compliance
Support Conversations2 yearsService Quality Improvement
Marketing PreferencesUntil consent is withdrawnCommunication Preferences

After the applicable retention period, data is securely and irreversibly deleted — with no possibility of recovery.

6

Security Measures

M 35 follows the highest industry standards to protect your data. Our security framework operates across multiple layers:

256-Bit SSL/TLS: All data transfers are fully encrypted.
Two-Factor Authentication (2FA): An extra layer of security on your account.
Firewall & IDS: Unauthorized access and intrusion detection system.
Regular Security Audits: Reviewed by independent cybersecurity experts.
Password Hashing: Passwords are never stored in plain text — only hashed values are kept.
Unusual Activity Alerts: Instant alerts for suspicious logins or transactions.

Keep in mind — no method of transmission over the internet is 100% secure. That's why your role matters too: use a strong password and never share your login credentials with anyone.

7

Your Rights

You have a number of important rights regarding your data on the m 35 platform. These rights are upheld in accordance with international data protection standards:

👁️
Right to Access
You can request to see what information we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You may request deletion of your data beyond what is legally required to be retained.
🚫
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
📦
Data Portability
You can request your data in a portable, machine-readable format.
📩
Right to Object
You can object to the processing of specific data.

To exercise this right Help Center Submit a written request and m 35 commits to responding within 30 days.

8

Protection of Children & Minors

M 35 is strictly an 18+ platform. We never knowingly collect data from minors. If an underage account is identified:

  • Your account will be closed immediately.
  • Any collected data will be securely deleted.
  • We will make every effort to refund the original deposited amount.

If you know of a minor using m 35, please Help Center Let us know.

9

Marketing Communications

M 35 only sends promotional messages with your consent. You can set your preferences at registration and change them at any time.

Transaction Messages: Sent at all times — deposits, withdrawals, and security alerts.
Promotional Messages: With consent only — bonuses, offers, and new game updates.
m 35 never sends SMS spam or unsolicited marketing messages.

To stop marketing messages, click the "Unsubscribe" link at the bottom of any message, or update your preferences in Account Settings.

10

Policy Updates & Contact

M 35 may update this Privacy Policy from time to time. For significant changes:

  • The "Last Updated" date at the top of the page will change accordingly.
  • Registered members will be notified via email or in-app notification.
  • For significant changes, your consent will be requested upon login.

For any privacy-related questions or concerns:

Email: support@m35.wine — Response within 24 hours.
Live Chat: Available 24/7 — average response time 30 seconds.
Written Request: To view, correct, or delete your information.

This Privacy Policy is part of m 35's Terms & Conditions & Responsible Gaming Applicable alongside the Policy.

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Our Commitment
No Sale of Data
256-bit SSL Encryption
User Control
Transparent Cookie Policy
Data Deletion at Any Time
💬 Have a question?

Have questions about privacy? Get in touch with us.

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Warning: For users aged 18+ only. Responsible Gaming

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Protecting your privacy at m 35 is our foremost responsibility. Join over 500,000 trusted members in Bangladesh today.

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